The second-hand marketplace Shoppers Voice Frustration About Size Updates
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The popular resale platform has updated its measurement guidelines for female and kids' apparel but did not contact every member regarding the update.
Digital Channels Backlash
Numerous buyers and vendors have taken to social media saying Vinted listings now show a different size category versus the original listing as a result of the reclassification.
The platform stated the revised method more closely matches similar services.
It has advised users to review their products and adjust the sizing manually where appropriate, resulting in member annoyance.
Sizing System Changes
Previously, the sizes had both one number and one letter, like S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L used to be a 12 but is now a UK 16-18.
Member Stories
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, from Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Required Changes
Another shopper, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she stated.
Service Background
The app has more than 100 million members, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: earlier, Vinted reversed a change regarding delivery choices due to shopper criticism.
